---
title: "Service Not Available for some Tenants"
description: "Resolved · affects Tourfold Funeral API, Tourfold Funeral Web · Mar 9, 2026"
base_url: "https://status.tourfold.com"
canonical: "https://status.tourfold.com/events/report/1124"
homepage_url: "https://tourfold.com"
contact_url: "mailto:support@tourfold.com"
---

# Service Not Available for some Tenants

[Status](/.md) › [Events](/events.md) › Service Not Available for some Tenants

Mar 9, 2026 · 4 months ago · affects: Tourfold Funeral API, Tourfold Funeral Web · 2 hours

## Updates

### + Resolved — Mar 9, 3:39 PM

The problem has not surfaced again. We will conduct a more detailed investigation to prevent this from occurring in the future.

### x Monitoring — Mar 9, 1:29 PM

The problem has been resolved and we are monitoring if the application is stable now.

### x Investigating — Mar 9, 1:18 PM

We are currently investigating why for some tenants the application is not able to reach the database.

---

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